Hi guys! Thank you for shopping at Loveaisyah. We provide International shipping to your doorstep. Simply key in your countries after putting your item in the cart. Good news! Free delivery in Singapore & Malaysia with a minimum spent SGD 60 and above.
Key Promo code "12off" to enjoy sgd12 off with a minimum spend sgd150. This promotion is apply to all sale and regular items. Don't miss out the extra dollar off. Shop now!
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OUR EXCHANGE, RETURN & PAYMENT POLICIES
We gladly accept exchange and return for Singapore orders.
Please be sure to read the product description in full detail before making your purchase.
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For exchanges in sizes and returns, please contact us at admin@loveaisyah.com within 14 days of delivery.
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Exchange and return items must be unwashed, unworn, and undamaged, and returned to us in the original packing within 14 days of delivery.
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Loveaisyah is glad to pay for the exchange and return shipping cost (Singapore only). If you purchase more than 1 item in the same order, kindly arrange the return items in one parcel (if you have more than 1 return item). We won't encourage separate return of the item in the different parcel that is ordered from the same order.
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Buyer is responsible for any loss in value if the item is not returned in its original condition.
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Sale item with 40% discount and above is not entitled to return, only entitled to exchange.
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Once we received your email in regards to exchange and return, we will arrange for a delivery man to pick up the item from you at your convenience time. Is that simple!
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We gladly accept an exchange in size and another design for Oversea orders​.
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For exchange in sizes or exchange to another design (only at a higher value compared to your exchange item), please contact us at admin@loveaisyah.com within 14 days of delivery.
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All exchange shipping costs (overseas) are the responsibility of the buyer.
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Exchange items must be unwashed, unworn, and undamaged, and returned to us in the original packing within 14 days (excluding delivery lead time) from the date you receive the order.
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Buyer is responsible for any loss in value if the item is not returned in its original condition.
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All products are in Singapore Dollar (SGD $).
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All Earrings are non-returnable items due to hygiene reasons.
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Delivery countries: Singapore, Brunei, Malaysia, Thailand, Japan, Philippines, Australia, United Kingdom & United States.
If your country is not mentioned here, please do not hesitate to drop us an email and we shall consider sending it to you :) Courier fee to deliver parcel out of Singapore, is exclusive duty & tax.
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Payment option
Besides credit cards (Visa & Master), and PayPal; we accept payment via Atome (free installment).
We offer DBS PayNow, PayLah, and Bank transfers for Singapore customers. Please select "Manual" under the payment option. It is that simple!
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DELIVERY
We aim for orders to be dispatched on the next forty-eight (48) hours. After item(s) leave our warehouse, it will take three (3) to five (5) working days (exclude public holiday and weekend) to arrive at your doorstep for orders in Singapore. For international orders, it varies according to your location. You will receive an airway bill tracking number. Please checkout as normal for the shipping cost to appear automatically.
International shipping (beside Singapore) will take seven (7) to fourteen (14) working days (excluding public holiday and weekend). Our appointed trustworthy 3rd party delivery partner will contact and update you the delivery status.
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Free delivery with total purchase value SGD $60 and above (Singapore).
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